SHIPPING & PROCESSING

Shipping Policy

At Ellyda, we want to ensure that you receive the best quality products. All our orders are made to order with love and attention to detail. Please read our shipping policy below to understand the process and estimated delivery times.

Order Processing Time

Once you place an order, please allow us a few days to make and process your items before they are ready to be shipped. As each piece is handmade with care, this processing time ensures that you receive a product of the highest quality. Processing time averages 5-10 days depending on product type or order size. If you are placing a larger order or have a specific time frame needed, please contact us at contact@ellyda.com to make sure we can accommodate your time requirement.

Shipping Method

We currently ship all orders via USPS (United States Postal Service). USPS offers reliable and secure shipping services, allowing us to deliver your package to your doorstep. If you would like to use your own preferred shipping partner or charge the shipping to your shipping account, please contact us before placing your order.

Estimated Delivery Time

The estimated delivery time for your package depends on the shipping method selected:

- Standard Shipping: Once your package is shipped, it typically takes between 2 to 9 business days to arrive at your specified shipping address.

Expedited Shipping

If you need your order to arrive faster, we offer expedited shipping options. For expedited shipping, please contact us at contact@ellyda.com before placing your order, and we will do our best to accommodate your request. Please note that expedited shipping may incur additional shipping charges.

Order Tracking

For your convenience, we provide order tracking information once your package has been shipped. You will receive an email with the tracking number, allowing you to monitor the delivery status of your order.

Shipping Rates

Shipping rates are calculated based on the weight of the package and the destination address. The shipping cost will be displayed during the checkout process, giving you full transparency on the shipping charges.

International Shipping

Currently, we only offer shipping within the United States. We apologize for any inconvenience this may cause to our international customers. For updates on international shipping availability, please check our website or contact us.

Address Accuracy

Please ensure that you provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

Shipping Issues

In the unlikely event that you encounter any issues with your package during transit, please contact us at contact@ellyda.com. We will work closely with USPS to resolve the matter promptly and ensure your satisfaction.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at contact@ellyda.com. Your satisfaction is our priority, and we are here to assist you in any way we can.

Thank you for supporting Ellyda!